Company deep dives

Virgin Media O2 interviews

United Kingdom

How the interview runs

  1. Online assessmentAn online assessment; for some roles an on-demand video interview.
  2. Recruiter callA short call about the role, hours and location.
  3. Manager interviewThe final interview, with a manager.
  4. FeedbackSpecific feedback on strengths and development.

Source: jobs.virginmediao2.co.uk

How the process runs

“The first step of the process will be to complete an online assessment. For some roles this might be an on-demand video interview, which can be completed at a time that's convenient for you.”

Virgin Media O2 CareersInclusive hiring page: customer facing roles

Virgin Media O2 · Undated, checked 11 November 2026

An online assessment first

Practise the first support question: what has the customer actually been told?

Example

“They’ll talk you through the role in more detail and check you are happy with things like the hours, the location and the needs of the job.”

Virgin Media O2 CareersInclusive hiring page: customer facing roles

Virgin Media O2 · Undated, checked 11 November 2026

A call with the recruitment team

Practise the first support question: what has the customer actually been told?

Example

“The final stage of the process is to have an interview with a manager.”

Virgin Media O2 CareersInclusive hiring page: customer facing roles

Virgin Media O2 · Undated, checked 11 November 2026

A manager interview last

Practise the first support question: what has the customer actually been told?

Example

“you’ll receive specific feedback that not only highlights your strengths, but also provides constructive feedback that can support future development.”

Virgin Media O2 CareersInclusive hiring page: customer facing roles

Virgin Media O2 · Undated, checked 11 November 2026

Feedback for every candidate

Practise the first support question: what has the customer actually been told?

Example

Last reviewed